RipplePosting

Privacy Policy

Last updated: January 30, 2025

1. Introduction

RipplePosting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform at rippleposting.com (the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information from TikTok OAuth

When you connect your TikTok account to our Service, we collect:

  • Your TikTok Open ID (unique identifier)
  • Display name
  • Profile avatar URL
  • Profile URL
  • OAuth access and refresh tokens

2.2 Video Content

When you upload videos through our Service:

  • Video files are temporarily processed to upload to TikTok
  • Video metadata (title, description, privacy settings) is stored for your records
  • Videos are transferred directly to TikTok and not permanently stored on our servers

2.3 Usage Information

We automatically collect:

  • Session information and login timestamps
  • Post history and status
  • Browser type and device information
  • IP address for security purposes

3. How We Use Your Information

We use the collected information to:

  • Authenticate your identity and maintain your session
  • Display your TikTok profile information in the dashboard
  • Upload and publish videos to your TikTok account on your behalf
  • Track the status of your video publications
  • Provide customer support
  • Improve and optimize our Service
  • Comply with legal obligations

4. Information Sharing

We share your information only with:

  • TikTok: To fulfill the core functionality of publishing videos to your account
  • Service Providers: Database hosting and infrastructure providers who help us operate the Service
  • Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service:

  • Account information: Until you disconnect your TikTok account or request deletion
  • Post history: Retained for your reference until you delete your account
  • Session data: Automatically expires after 30 days of inactivity
  • Video files: Not permanently stored; transferred directly to TikTok

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Revocation: Disconnect your TikTok account at any time from the dashboard
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@rippleposting.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • All data is transmitted over HTTPS encryption
  • OAuth tokens are stored securely in our database
  • We use secure session management
  • Regular security audits and updates

8. GDPR Compliance (EU Users)

For users in the European Union, we process your data based on:

  • Your consent when connecting your TikTok account
  • Contractual necessity to provide the Service
  • Legitimate interests for security and service improvement

You may lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. CCPA Compliance (California Users)

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising your rights

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@rippleposting.com
  • Website: https://rippleposting.com